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Please refrain from requesting combined shipments
At this web site, products from 7 different stores are listed. Therefore, adding a small item to a completed order takes much more time than you might think and is a complicated process for us. Similarly, combining multiple orders into one shipment is far more difficult than you might imagine.
Although we have written in several places on the site that we do not accept such requests, we still receive daily inquiries asking for combined shipments or additional items, and responding to these requests also takes up our time. As you may understand from your own work, handling irregular tasks involves extra costs.
We kindly ask for your cooperation: we do not accept requests for combined shipments or additional orders, so please double-check your shopping cart before completing your order to make sure you haven’t forgotten anything.
We appreciate your understanding and cooperation.
At this web site, products from 7 different stores are listed. Therefore, adding a small item to a completed order takes much more time than you might think and is a complicated process for us. Similarly, combining multiple orders into one shipment is far more difficult than you might imagine.
Although we have written in several places on the site that we do not accept such requests, we still receive daily inquiries asking for combined shipments or additional items, and responding to these requests also takes up our time. As you may understand from your own work, handling irregular tasks involves extra costs.
We kindly ask for your cooperation: we do not accept requests for combined shipments or additional orders, so please double-check your shopping cart before completing your order to make sure you haven’t forgotten anything.
We appreciate your understanding and cooperation.
Shipping Costs: Why is it More Expensive Than Expected?
Recently, we have received some complaints about high shipping costs. However, shipping fees are determined by the courier companies, not us.
Please read the following before placing an order:
2025-02-27 12:20
Notice of FedEx Long Holiday
Due to consecutive Japanese holidays and our regular holidays, FedEx will not be picking up parcels from February 22nd to February 26th. Please choose EMS whenever possible.
2025-02-20 14:02
Changes to the Shipping Method Selection on the Cart Page
We have made changes to the shipping method selection screen on the cart page.
2025-02-10 19:16
Latest News
Please be aware of FedEx holidays.
2024-01-06 20:18
海外向けページです。日本語版はこちらです。
